Author Topic: Fixed the problem with attachments/uploads/avatars  (Read 3423 times)

DZM

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Fixed the problem with attachments/uploads/avatars
« on: October 10, 2014, 05:07:41 pm »
Hey Old Weather folks,

Just wanted to let you know that the problems with attachments, uploads, avatars, etc. over the last several days should be fixed now! According to our infrastructure engineer, Adam, the bug "was caused by some maintenance Amazon did a few days ago."

Let me know if you encounter any more problems!

DZM, Zooniverse team
« Last Edit: October 10, 2014, 05:10:07 pm by DZM »

Janet Jaguar

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #1 on: October 10, 2014, 07:24:32 pm »
Thank you!!!

Caro

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #2 on: October 10, 2014, 08:21:36 pm »
Thanks for that, DZM and Adam.  :)

elizabeth

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #3 on: October 14, 2014, 04:42:25 am »
well number 1 hope posting in right thread.  I can get on anywhere in the zoo but I tried to log on to a ship and no go. :(

Janet Jaguar

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #4 on: October 14, 2014, 04:52:25 am »
I just tried to log onto the interface, and the Chicago connections work just fine.  Can you sign in to the interface home page, http://www.oldweather.org/ ?  And after signing in, get to My Old Weather, http://www.oldweather.org/profile ?  Or is the whole interface blocked to you?

elizabeth

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #5 on: October 14, 2014, 05:05:24 am »
I just tried to log onto the interface, and the Chicago connections work just fine.  Can you sign in to the interface home page, http://www.oldweather.org/ ?  And after signing in, get to My Old Weather, http://www.oldweather.org/profile ?  Or is the whole interface blocked to you?
At the moment I think it is the whole thing. Like I said I have no problems with the other zoo's . I just wanted to try another ship.  It has been a long time since I did. No go at the moment will try again tomorrow.  :o It could be just a case of operator error.  Thanks for your response.  LIZ

Randi

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #6 on: October 14, 2014, 07:21:53 am »
Hi, Liz! We'd love to have you back!!!
What page are you on when you have the problem?

elizabeth

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #7 on: October 14, 2014, 07:47:27 am »
Hi, Liz! We'd love to have you back!!!
What page are you on when you have the problem?
Page? none did not get that far! It seems I have to register to get to do the ships. well I did try it took me there and then there. I did all that it ask me to do.   :( :(  but it did not work will try again in the am that is after a I sleep on it.  But I still do not get it all the other zoo's take me.  OH well! I will try again.  ;D

Randi

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #8 on: October 14, 2014, 07:59:21 am »
What is the link to the page (not ship) you initially open?

What is the link to the page you are on when you are asked to register?

Have you tried starting from: http://www.oldweather.org/ships/ ?

elizabeth

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #9 on: October 14, 2014, 08:07:48 am »
What is the link to the page (not ship) you initially open?

What is the link to the page you are on when you are asked to register?

Have you tried starting from: http://www.oldweather.org/ships/ ?
yes I did and got a message to log in. asked for my password. gave it. did not work ask to reset password did not work etc many times did not work.  Now this could just me not pushing the right button issue. I hope.  ;D

Randi

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #10 on: October 14, 2014, 01:36:59 pm »
I logged out.
Went to http://www.oldweather.org/.
Clicked on Get Started.
Got the login screen.
Entered name and password.
Got a page to transcribe.
 :-\

DZM

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #11 on: October 14, 2014, 02:44:07 pm »
Is anyone having a problem other than Elizabeth?

Either way, I can try to work to get this fixed!

Janet Jaguar

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #12 on: October 14, 2014, 02:47:25 pm »
So far, Liz in California is the only one.  Me in Chicagoland and Randi in France are fine.  Thanks, Darren.

Hanibal94

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #13 on: October 14, 2014, 02:50:34 pm »
All clear in Germany too.

Randi

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Re: Fixed the problem with attachments/uploads/avatars
« Reply #14 on: October 14, 2014, 02:54:31 pm »
Is anyone having a problem other than Elizabeth?

Either way, I can try to work to get this fixed!

Thank you very much!